We will deliver overseas to the following countries:

Note that even in countries which we will deliver to, there may be specific exclusions relating to individual items or restrictions on certain items dependent on the country of export/import. Please contact us in the event that you are in a country which is not listed as we may still be willing to deliver, at our discretion.

Please note we cannot be held accountable for delays in delivery including customs clearance.

INTERNATIONAL DELIVERY

DHL Express/Aramex: Receive your purchases in 7-14 working days after your order has been accepted.

IMPORTANT INFORMATION

Please make sure that the shipping address is correct as we're unable to redirect orders once they are on their way to you.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

Our delivery time starts from the moment an order is accepted and includes a 48 hour period where your items will be processed and dispatched by our warehouse. Please note this can take longer during our sale periods when it may take up to 48 hours for shipments to be dispatched.

We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

RECEIVING YOUR ORDER

(UAE Domestic Shipments):
We offer two methods of shipment for orders dispatched via UPS, ground and express.

All packages require a signature to complete delivery. We realize this may be inconvenient but we would like to ensure that your purchases arrive securely. This ensures your purchases are safely delivered to you. If you are unavailable when your package arrives, Fedex/DHL/Aramex will leave a re-delivery slip. Please note, orders containing items of high value may still require a signature, even if you did not select to sign for your order on arrival.

Alternatively, you may prefer to waive the signature requirement and UPS will leave your shipment outside of the premises for your convenience. Please note, that if no signature is collected, you agree to our terms of service and take full responsibility for any loss or damage that may occur.

(International Shipments):
A signature is required for all international packages delivered by Fedex/DHL/Aramex.

TAXES AND DUTIES

Taxes and Duties: Prices displayed on the website are exclusive of taxes. When you proceed to purchase your order, sales tax and customs duty (where applicable) will be calculated on the total merchandise value and shipping charges, and displayed on the order summary page.

If you are shipping within the USA a flat fee of $12 will be charged, sales tax will be applicable on all orders. No other tax or import duty will be applied to orders shipped within the USA. Please note that all non-customs related local taxes are the customer's responsibility. Bansri Design is not responsible for reporting or paying additional local taxes to states, such as use tax.

Outside the USA, most destinations are shipped to on a DDP (delivery duty paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.